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Terms Conditions That Apply to Your imaju888 Account

These terms set out how your account operates on imaju888 — what we expect from you, what you can expect from us, and how activity through Touch 'n Go eWallet, Boost, and GrabPay is handled.

Account eligibility depends on local lawCovers deposits via Touch 'n Go eWallet, Boost, GrabPayApplies to all games and wallet transactionsUpdated terms replace all previous versionsContact us if any clause is unclear

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What These Terms Cover and How They Apply

imaju888 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By opening and using an imaju888 account, you agree to these terms in full. They apply to every action you take — logging in, making a deposit via DuitNow or FPX, placing a wager, requesting a withdrawal to your Boost or GrabPay wallet, and reaching our

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support team. Access to any part of the platform is conditional on your acceptance. Where local law restricts access, these terms do not override that restriction — eligibility is determined by the law in your region, and it is your responsibility to confirm you are permitted
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to use the service where you are located. We may update these terms at any time. When we do, the revised version takes effect immediately upon publication on this page. Continued use of your account after an update means you accept the new terms. If you
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disagree with a change, the correct step is to stop using the platform and contact support to close your account. Payments processed through Touch 'n Go eWallet are subject to both these terms and the relevant e-wallet provider's own policies — where those conflict, the more
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restrictive rule applies to your transaction. The same applies to Boost and GrabPay deposits and withdrawals.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE HANDLE YOUR ACCOUNT

Account Security, Data and Your Rights Under These Terms

These terms exist to protect both sides — you and us. Here is how we handle the areas that matter most to your account security and your ability to act on your rights.

Account Security

Your account is protected by an OTP-based login flow. You are responsible for keeping your credentials private. Report any suspicious access to our live chat immediately for a security review.

Data Handling

We collect account data — name, contact details, and payment records including Touch 'n Go eWallet and GrabPay transaction history — only to operate your account and meet verification requirements.

Retention and Deletion

Account records are retained for the period required by applicable rules. If you close your account, contact support to request deletion of personal data not subject to mandatory retention.

Requesting Changes

To update your registered details, correct an error, or dispute a transaction record, submit a request through live chat or email. We action verified requests within a reasonable period.

REACH US DIRECTLY

Contact Us About Any Terms Query

If a clause is unclear or you need to raise a concern about how these terms apply to your account — whether that's a withdrawal hold, a wallet verification step, or an eligibility question — our support team handles those directly. Players in George Town and across Malaysia can reach us through the channels below.

Team online

Live Chat

Raise a terms or account query through live chat on the imaju888 site. Our team reviews each case and responds with a specific answer, not a template.

Email Support

Send a detailed query by email when your issue requires written documentation — useful for withdrawal disputes or account closure requests tied to these terms.

Account Help Centre

The help centre on your account dashboard covers common terms questions around wallet limits, verification steps, and how e-wallet deposits are reconciled.

Frequently Asked Questions About These Terms

These are the questions we receive most often about how our terms work in practice — covering your account rights, wallet activity, and what happens if something changes.

Yes. Every deposit and withdrawal — whether via Touch 'n Go eWallet, Boost, GrabPay, DuitNow or FPX — is covered by these terms alongside the payment provider's own rules.

The updated terms take effect the moment they are published on this page. Using your account after that point means you accept the changes. If you disagree, contact support before your next session.

Yes. Contact our live chat or send an email requesting account closure. Any pending withdrawals to your GrabPay or Boost wallet will be processed before the account is closed.

Access depends on local law in your region. It is your responsibility to confirm that using the platform is permitted where you are located. We do not override local legal restrictions.

Raise the request through live chat or email with your account details and the specific record in question. Verified corrections are actioned within a reasonable timeframe after review.

Withdrawals to Touch 'n Go eWallet, Boost or GrabPay follow the general terms plus any wallet-specific verification step shown in your account. Where rules differ, the stricter one applies to your transaction.

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